Over the last week or so, the air conditioner at the house has been running a lot more than usual. Even at night, it seemed to be working overtime to maintain a pleasant temperature inside our domicile.
That didn’t surprise me. It has been oppressively hot and muggy here in Newnan Georgia for some time. And even the slightly longer nights are not offering much relief, with temperatures only dropping into the high 70’s.
But finally, after a week or so of worrying about our next utility bill, I decided to give the A/C units a service check.
And when I did, I discovered that both units were in need of some significant maintenance. As a former A/C mechanic, I was able to get the air conditioners working perfectly in just a few hours.
This got me to thinking. Sometimes the problem isn’t obvious. Had I continued to attribute the poor performance to the extraordinary heat, I would have never addressed the real issue of a less than optimized A/C Unit.
In business, as in life, we often miss the root cause of an issue by making assumptions and not correctly diagnosing the problem. And that underlying and ignored problem will become worse and worse as time goes on.
In order to properly take care of any situation that may be problematic, you must first correctly identify the problem.
And then and only then, you can fix it!
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